SidewalkSnitch · Takedown policy
Ask us to take it down.
Last updated: 2026-08-17 · Disclaimer: outside legal counsel review pending.
One address, for all of it
Write to hello@sidewalksnitch.com. A person reads that inbox at least once every business day. Send a link to the post and one sentence about what you want. You do not need a lawyer, a form, or a particular set of words.
By post:
SidewalkSnitch Inc.
131 Continental Dr, Suite 305
Newark, DE 19713 US
If a post names your business: 24 hours
A post that names a specific business is reviewed and acted on within 24 hours of us receiving your notice. Acted on means one of two things, and we tell you which: the post comes down, or it stays up and we tell you why. It does not mean the request sits in a queue.
You do not have to prove the post is false to get this review. Tell us it names your business and why you object. We do not decide who is telling the truth between a resident and a business — we decide whether the post breaks our Community Guidelines.
You do not need to have claimed the business on SidewalkSnitch, and you do not need a paid plan. A paid plan never suppresses a report, and never has.
Everything else, and the deadline for each
| What you ask for | We finish it within |
|---|---|
| Take down a post that names my business | 24 hours |
| Take down a post or comment about me | 10 business days |
| Stop texting me | Instant on STOP; 10 business days for everything else |
| Stop emailing me | 10 business days |
| Delete my data | 45 calendar days |
| Object to a license-plate record | 10 business days |
The clock starts when your email arrives — not when we triage it, not when somebody gets to it. We acknowledge within two business days, and if we need to ask you a question that does not restart the clock.
Where a law sets a shorter deadline than the one above, the shorter one wins.
Standing rules we hold ourselves to
- A suppression is permanent until you ask us in writing to resume. A new sign-up, a re-import or a bug never clears it.
- We never argue with a suppression request. No retention offer, no “are you sure,” no last email.
- If we refuse part of a request we say which part and why. A silent partial completion is not a completion.
- Removing a photo means deleting it. We delete the stored files; we do not merely hide them. A copy already downloaded by somebody else is beyond anyone's reach, and a cached copy can survive up to an hour, so the honest phrasing is “removed from the feed,” not “erased everywhere.”
What we will not delete
Two records survive a deletion request, and we say so in the reply when they apply:
- License-plate lookup audit entries, for seven years. They are the evidence that a lookup was lawful under federal law. Deleting them would destroy the proof, which is the opposite of privacy-protective.
- Deletion audit entries, which record that a deletion happened. They hold an account id, counts and a timestamp — never the deleted content.
Copyright is a separate process
If the objection is that you own the copyright in a photograph, the DMCA process applies instead, and it has its own required contents and its own counter-notice path. It is set out under “Copyright and takedown” in the Terms of Use.
Who owns this
Jeffry White, Founder, SidewalkSnitch Inc — hello@sidewalksnitch.com. One named person owns every deadline on this page. Missing one is treated as an incident and logged as one.