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Regulations / 311 / Animal Abuse/Neglect
Report Animal Abuse/Neglect in NYC
Rodents & Animals · NYC DOHMH · 311 service type
How to report "Animal Abuse/Neglect" in New York City via 311, what agency handles it, and what evidence helps.
How to file
- Open portal.311.nyc.gov and search for "Animal Abuse/Neglect".
- For active infestations, note time of day — daytime rat sightings indicate heavy population.
- File at 311 under Rodent or Dirty Conditions.
Penalties & enforcement
DOHMH and DSNY can fine property owners and businesses $200–$2,000+ for rodent and waste violations.
What happens after you file
DOHMH Pest Control may bait and inspect. DSNY handles carcass removal. Restaurants enter graded inspection cycle.
Evidence tips
- Include address or intersection and date/time in your description.
- Wide shot for context, close-up for the specific condition.
- Repeat filings at the same address build enforcement history in 311.
Related guides
FAQ
Can I file anonymously?
311 requires contact information for follow-up. Your identity is not shared with the property owner or business you report.
Does SidewalkSnitch file this to 311 for me?
File directly at 311.nyc.gov or call 311 for a Service Request Number.