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Regulations / 311 / Curb Condition
Report Curb Condition in NYC
Sidewalk Conditions · NYC DOT · 311 service type
How to report "Curb Condition" in New York City via 311, what agency handles it, and what evidence helps.
How to file
- Open portal.311.nyc.gov and search for "Curb Condition".
- Place a familiar object for scale if the trip hazard is subtle.
- File at 311 under Sidewalk Condition or Curb Condition.
- Adjacent property owners may be liable for repairs under §7-210.
Penalties & enforcement
Property owners face DOT notices to repair; failure to repair can result in city-performed work billed to the owner with administrative fees.
What happens after you file
DOT Sidewalk Inspection reviews and may notify property owner. Severe hazards may get temporary marking or cones.
Evidence tips
- Include address or intersection and date/time in your description.
- Wide shot for context, close-up for the specific condition.
- Repeat filings at the same address build enforcement history in 311.
Related guides
FAQ
Can I file anonymously?
311 requires contact information for follow-up. Your identity is not shared with the property owner or business you report.
Does SidewalkSnitch file this to 311 for me?
File directly at 311.nyc.gov or call 311 for a Service Request Number.