NYC rules · Ask Grok
Regulations / 311 / Dirty Condition
Report Dirty Condition in NYC
Trash & Sanitation · NYC DSNY · 311 service type
How to report "Dirty Condition" in New York City via 311, what agency handles it, and what evidence helps.
How to file
- Open portal.311.nyc.gov and search for "Dirty Condition".
- Note time of day — set-out time violations require proof of early placement.
- File at 311 under Dirty Conditions or Sanitation.
- For commercial waste, note business name on signage if visible.
Penalties & enforcement
DSNY fines range from $50–$500+ for set-out time, containerization, and dirty-area violations. Repeat commercial offenders may face escalated penalties.
What happens after you file
DSNY Sanitation Enforcement inspects and may issue Notices of Violation. Residential issues may be referred to property management; commercial routes get BIC oversight.
Evidence tips
- Include address or intersection and date/time in your description.
- Wide shot for context, close-up for the specific condition.
- Repeat filings at the same address build enforcement history in 311.
SidewalkSnitch supports related complaints in Trash & Sanitation. Open the app →
Related guides
FAQ
Can I file anonymously?
311 requires contact information for follow-up. Your identity is not shared with the property owner or business you report.
Does SidewalkSnitch file this to 311 for me?
SidewalkSnitch can help draft related complaints when the matching category is enabled in the app. Direct 311 submission is not live yet.