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SidewalkSnitch / Regulations / Outdoor Dining / DOT-RC-004

Roadway Cafe — Barriers Non-Compliant (Missing, Wrong Height, No Reflective Strip)

Outdoor Dining · NYC DOT · 34 RCNY §5-11(b)(2)(i) (eff. March 3, 2024)

Roadway Cafe — Barriers Non-Compliant (Missing, Wrong Height, No Reflective Strip) is enforced by NYC DOT under 34 RCNY §5-11(b)(2)(i) (eff. March 3, 2024). Severity default: High.

The rule

Roadway cafe barriers must: (1) be present on all sides except the restaurant-facing side; (2) be 30-42 inches in height; (3) be water-filled with at least 150 lbs of fill per linear foot; (4) be interconnected; (5) have a reflective strip at least 4 inches wide along the entire outward-facing side. Barriers must not be affixed to the roadway.

What to photograph

  • roadway cafe with no protective barriers on the roadway-facing or traffic-facing side
  • barriers that appear shorter than approximately 30 inches or taller than 42 inches
  • barriers that appear empty or deflated (no fill material visible)
  • barriers not connected to each other, leaving gaps between units
  • barriers with no visible reflective strip on the traffic-facing side
  • barriers that appear bolted or anchored to the roadway surface

How to file a complaint

  1. Photograph the obstruction from sidewalk level showing clear path width.
  2. Capture any posted DOT dining license or permit if visible.
  3. File via 311 under Sidewalk Café / Outdoor Dining, or use SidewalkSnitch dining analysis.
  4. Describe how pedestrians are forced into the street or bike lane.

Official channel: portal.311.nyc.gov or dial 311. Agency: NYC DOT.

Penalties & fines

DOT may issue notices of violation to licensed cafés; unlicensed setups can face removal orders and fines. Repeat violations can affect license renewal.

What happens after you file

DOT Sidewalk Café Inspection responds to encroachment complaints. Licensed sites are measured against permit bounds; unlicensed structures may be tagged for removal.

SidewalkSnitch supports photo analysis for dining complaints. Draft a filing in the app →

Related guides

FAQ

Can I file anonymously?

311 requires contact information for follow-up. Your identity is not shared with the violator. SidewalkSnitch requires phone verification for filings but does not auto-submit to 311.

Does SidewalkSnitch submit this to 311 automatically?

SidewalkSnitch can analyze photos for dining violations and prepare a ready-to-file draft. Direct 311 submission is not live yet — you file at 311.nyc.gov for a Service Request Number.

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Roadway Cafe — Barriers Non-Compliant (Missing, Wrong Height, No Reflective Strip) | NYC Regulation | SidewalkSnitch