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SidewalkSnitch / Rulebook / Outdoor Dining / DOT-RC-009

Roadway Cafe — Flooring Drainage Channel Missing or Non-Compliant

Rule

Outdoor Dining · NYC DOT · 34 RCNY §5-11(b)(2)(ii); diningoutnyc.info/rules/roadway/materials-extras (eff. March 3, 2024)

Roadway Cafe — Flooring Drainage Channel Missing or Non-Compliant is enforced by NYC DOT under 34 RCNY §5-11(b)(2)(ii); diningoutnyc.info/rules/roadway/materials-extras (eff. March 3, 2024). Severity default: Medium.

The regulation

If flooring is used in a roadway cafe, a 6-inch covered drainage channel must be maintained between the flooring and the curb to allow drainage and water flow along the roadway. Flooring must be durable, lightweight, mold-resistant, easily removable, and elevated from the ground for drainage. Rugs and artificial turf are not permitted as flooring. Flooring must be lifted and cleaned at least once a week.

What to photograph

  • roadway cafe flooring installed flush against the curb with no visible drainage gap
  • rugs or artificial turf used as flooring material within a roadway dining setup
  • flooring that appears permanently fixed to the roadway without drainage provisions
  • visibly dirty, mold-stained, or deteriorating flooring in a roadway cafe
  • carpet, indoor-style flooring, or non-removable surface covering the roadway cafe area

How to file a complaint

  1. Photograph the obstruction from sidewalk level showing clear path width.
  2. Capture any posted DOT dining license or permit if visible.
  3. File via 311 under Sidewalk Café / Outdoor Dining, or use SidewalkSnitch dining analysis.
  4. Describe how pedestrians are forced into the street or bike lane.

Official channel: portal.311.nyc.gov or dial 311. Agency: NYC DOT.

Penalties & fines

DOT may issue notices of violation to licensed cafés; unlicensed setups can face removal orders and fines. Repeat violations can affect license renewal.

What happens after you file

DOT Sidewalk Café Inspection responds to encroachment complaints. Licensed sites are measured against permit bounds; unlicensed structures may be tagged for removal.

SidewalkSnitch supports photo analysis for dining complaints.

Draft a filing in the app

FAQ

Can I file anonymously?

311 requires contact information for follow-up. Your identity is not shared with the violator. SidewalkSnitch requires phone verification for filings.

Does SidewalkSnitch submit this to 311 automatically?

We prepare the text. You file it on 311. Nothing goes to 311 unless you send it.

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