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SidewalkSnitch / Rulebook / Outdoor Dining / DOT-SC-007

Sidewalk Cafe — Excessive or Prohibited Advertising Signage

Rule

Outdoor Dining · NYC DOT · 34 RCNY §5-10(e) (eff. March 3, 2024)

Sidewalk Cafe — Excessive or Prohibited Advertising Signage is enforced by NYC DOT under 34 RCNY §5-10(e) (eff. March 3, 2024). Severity default: Low.

The regulation

Signs, pictures, flags, banners, side curtains, and illuminated or non-illuminated devices on sidewalk cafe structures are limited to: restaurant name, logo (max 10% of surface area), menu, and service information. Signs must not be illuminated, flashing, or moving. Menus and hours of operation may not be painted on or affixed to barriers. No advertising for third-party products or services is permitted.

What to photograph

  • large advertising banner or flag hung from cafe awning, umbrella, or barrier
  • illuminated or flashing sign attached to a sidewalk cafe structure
  • moving or animated signage within a sidewalk cafe
  • menu or hours-of-operation poster affixed directly to a roadway cafe barrier
  • third-party brand advertising (e.g., beer brand, tech company) displayed prominently on cafe structure

How to file a complaint

  1. Photograph the obstruction from sidewalk level showing clear path width.
  2. Capture any posted DOT dining license or permit if visible.
  3. File via 311 under Sidewalk Café / Outdoor Dining, or use SidewalkSnitch dining analysis.
  4. Describe how pedestrians are forced into the street or bike lane.

Official channel: portal.311.nyc.gov or dial 311. Agency: NYC DOT.

Penalties & fines

DOT may issue notices of violation to licensed cafés; unlicensed setups can face removal orders and fines. Repeat violations can affect license renewal.

What happens after you file

DOT Sidewalk Café Inspection responds to encroachment complaints. Licensed sites are measured against permit bounds; unlicensed structures may be tagged for removal.

SidewalkSnitch supports photo analysis for dining complaints.

Draft a filing in the app

FAQ

Can I file anonymously?

311 requires contact information for follow-up. Your identity is not shared with the violator. SidewalkSnitch requires phone verification for filings.

Does SidewalkSnitch submit this to 311 automatically?

We prepare the text. You file it on 311. Nothing goes to 311 unless you send it.

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