NYC rules · Ask Grok
Your question and our answer are saved so we can improve this guide. If you are signed in, the question is linked to your account.
SidewalkSnitch / Rulebook / Sanitation / DOT-SC-013
Sidewalk or Roadway Cafe — Maintenance Violation (Trash, Vermin, Unsanitary)
Rule
Sanitation · NYC DOT / DSNY · 34 RCNY §5-10(a) (eff. March 3, 2024)
Sidewalk or Roadway Cafe — Maintenance Violation (Trash, Vermin, Unsanitary) is enforced by NYC DOT / DSNY under 34 RCNY §5-10(a) (eff. March 3, 2024). Severity default: Medium.
The regulation
Sidewalk cafes and roadway cafes must be kept clean, well-maintained, and clear of trash, debris, graffiti, vermin, food scraps, and unsanitary conditions at all times. Licensees must also keep clean the area of the roadway extending 1.5 feet beyond a roadway cafe on all sides. Trash may not be stored within the cafe area. Clarification: a municipal or public litter basket (a city trash can) standing near the cafe is permitted and is not the cafe's equipment — only cite this rule for the cafe's own debris, spillage, or overflowing waste.
What to photograph
- visible trash, food scraps, or garbage accumulated within or around a sidewalk or roadway cafe
- graffiti on cafe furniture, barriers, awnings, or umbrellas
- rodent evidence (droppings, gnaw marks, bait stations) near or within outdoor dining area
- generally dirty, neglected, or unsanitary condition of a sidewalk or roadway cafe
- garbage bags stored inside or alongside a sidewalk cafe perimeter
How to file a complaint
- Photograph trash, bags, or spill at the curb with building address visible.
- Note time of day — set-out time violations require proof of early placement.
- File at 311 under Dirty Conditions or Sanitation.
- For commercial waste, note business name on signage if visible.
Official channel: portal.311.nyc.gov or dial 311. Agency: NYC DOT / DSNY.
Penalties & fines
DSNY fines range from $50–$500+ for set-out time, containerization, and dirty-area violations. Repeat commercial offenders may face escalated penalties.
What happens after you file
DSNY Sanitation Enforcement inspects and may issue Notices of Violation. Residential issues may be referred to property management; commercial routes get BIC oversight.
SidewalkSnitch supports photo analysis for dining complaints.
Draft a filing in the appFAQ
Can I file anonymously?
311 requires contact information for follow-up. Your identity is not shared with the violator. SidewalkSnitch requires phone verification for filings.
Does SidewalkSnitch submit this to 311 automatically?
We prepare the text. You file it on 311. Nothing goes to 311 unless you send it.