NYC rules · Ask Grok
Your question and our answer are saved so we can improve this guide. If you are signed in, the question is linked to your account.
SidewalkSnitch / Rulebook / Outdoor Dining / DOT-SC-024
Sidewalk or Roadway Cafe — ADA Accessibility Violation
Law
Outdoor Dining · NYC DOT / Mayor's Office for People with Disabilities · 34 RCNY §5-10(h) and §5-11(b)(2)(ii)(B) (eff. March 3, 2024); ADA
Sidewalk or Roadway Cafe — ADA Accessibility Violation is enforced by NYC DOT / Mayor's Office for People with Disabilities under 34 RCNY §5-10(h) and §5-11(b)(2)(ii)(B) (eff. March 3, 2024); ADA. Severity default: High.
The regulation
A sidewalk cafe and roadway cafe must be directly accessible to persons with physical disabilities. The design of such cafe must comply with applicable requirements of the Americans with Disabilities Act and rules promulgated thereunder, and applicable requirements of the NYC Building Code. Roadway cafes without flooring must provide a compliant ramp.
What to photograph
- step or curb-height transition into the cafe with no ramp
- narrow entry point or barrier gap too tight for a wheelchair
- roadway cafe with raised flooring but no visible ramp from curb
- interior table spacing visibly too tight for wheelchair maneuvering
- no accessible-path signage and a visibly inaccessible entry
How to file a complaint
- Photograph the obstruction from sidewalk level showing clear path width.
- Capture any posted DOT dining license or permit if visible.
- File via 311 under Sidewalk Café / Outdoor Dining, or use SidewalkSnitch dining analysis.
- Describe how pedestrians are forced into the street or bike lane.
Official channel: portal.311.nyc.gov or dial 311. Agency: NYC DOT / Mayor's Office for People with Disabilities.
Penalties & fines
DOT may issue notices of violation to licensed cafés; unlicensed setups can face removal orders and fines. Repeat violations can affect license renewal.
What happens after you file
DOT Sidewalk Café Inspection responds to encroachment complaints. Licensed sites are measured against permit bounds; unlicensed structures may be tagged for removal.
SidewalkSnitch supports photo analysis for dining complaints.
Draft a filing in the appFAQ
Can I file anonymously?
311 requires contact information for follow-up. Your identity is not shared with the violator. SidewalkSnitch requires phone verification for filings.
Does SidewalkSnitch submit this to 311 automatically?
We prepare the text. You file it on 311. Nothing goes to 311 unless you send it.