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SidewalkSnitch / Rulebook / Street Conditions / DOT-ST-001
Street — Pothole in Travel Lane or Bike Lane
Regulation
Street Conditions · NYC DOT · NYC Admin Code §19-152
Street — Pothole in Travel Lane or Bike Lane is enforced by NYC DOT under NYC Admin Code §19-152. Severity default: Medium.
The regulation
Potholes and pavement defects in roadways and bike lanes are DOT Street Maintenance violations. Size and depth matter for repair priority — photograph with context for scale.
What to photograph
- pothole in vehicle travel lane with visible depth
- bike lane pavement crater forcing cyclists to merge into traffic
- multiple potholes on same block — wide shot for location
How to file a complaint
- Photograph pothole or defect with lane context (bike lane, bus lane).
- File at 311 under Street Condition or Pothole.
- Repeat filings on same block increase repair priority.
Official channel: portal.311.nyc.gov or dial 311. Agency: NYC DOT.
Penalties & fines
Not applicable to reporters — DOT tracks repair SLAs. Severe cave-ins trigger emergency response.
What happens after you file
DOT Street Maintenance schedules patching. Bike lane defects are prioritized when cyclists are diverted into traffic.
This rule is in our public reference corpus for SEO and training. In-app classification is not enabled yet — file via 311 using the steps above.
FAQ
Can I file anonymously?
311 requires contact information for follow-up. Your identity is not shared with the violator. SidewalkSnitch requires phone verification for filings.
Does SidewalkSnitch submit this to 311 automatically?
We prepare the text. You file it on 311. Nothing goes to 311 unless you send it.