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SidewalkSnitch / Rulebook / Sidewalk Conditions / DOT-SW-002
Sidewalk — Missing or Collapsed Sidewalk Slab
Regulation
Sidewalk Conditions · NYC DOT · NYC Admin Code §7-210
Sidewalk — Missing or Collapsed Sidewalk Slab is enforced by NYC DOT under NYC Admin Code §7-210. Severity default: High.
The regulation
Missing sidewalk sections, collapsed vault lids under sidewalk, or holes exposing subsurface utilities are immediate hazards. DOT and the adjacent property owner may both receive violations.
What to photograph
- hole or missing slab in sidewalk with exposed void below
- collapsed sidewalk section with debris in cavity
- pedestrians stepping around obvious missing pavement
How to file a complaint
- Photograph the defect with enough context to show location on block.
- Place a familiar object for scale if the trip hazard is subtle.
- File at 311 under Sidewalk Condition or Curb Condition.
- Adjacent property owners may be liable for repairs under §7-210.
Official channel: portal.311.nyc.gov or dial 311. Agency: NYC DOT.
Penalties & fines
Property owners face DOT notices to repair; failure to repair can result in city-performed work billed to the owner with administrative fees.
What happens after you file
DOT Sidewalk Inspection reviews and may notify property owner. Severe hazards may get temporary marking or cones.
This rule is in our public reference corpus for SEO and training. In-app classification is not enabled yet — file via 311 using the steps above.
FAQ
Can I file anonymously?
311 requires contact information for follow-up. Your identity is not shared with the violator. SidewalkSnitch requires phone verification for filings.
Does SidewalkSnitch submit this to 311 automatically?
We prepare the text. You file it on 311. Nothing goes to 311 unless you send it.