Sidewalk — Missing or Collapsed Sidewalk Slab

Sidewalk Conditions · NYC DOT · NYC Admin Code §7-210

Sidewalk — Missing or Collapsed Sidewalk Slab is enforced by NYC DOT under NYC Admin Code §7-210. Severity default: High.

The rule

Missing sidewalk sections, collapsed vault lids under sidewalk, or holes exposing subsurface utilities are immediate hazards. DOT and the adjacent property owner may both receive violations.

What to photograph

hole or missing slab in sidewalk with exposed void below
collapsed sidewalk section with debris in cavity
pedestrians stepping around obvious missing pavement

How to file a complaint

Photograph the defect with enough context to show location on block.
Place a familiar object for scale if the trip hazard is subtle.
File at 311 under Sidewalk Condition or Curb Condition.
Adjacent property owners may be liable for repairs under §7-210.

Official channel: portal.311.nyc.gov or dial 311. Agency: NYC DOT.

Penalties & fines

Property owners face DOT notices to repair; failure to repair can result in city-performed work billed to the owner with administrative fees.

What happens after you file

DOT Sidewalk Inspection reviews and may notify property owner. Severe hazards may get temporary marking or cones.

This rule is in our public reference corpus for SEO and training. In-app classification is not enabled yet — file via 311 using the steps above.

Related guides

Broken sidewalks

FAQ

Can I file anonymously?

311 requires contact information for follow-up. Your identity is not shared with the violator. SidewalkSnitch requires phone verification for filings but does not auto-submit to 311.

Does SidewalkSnitch submit this to 311 automatically?

This rule category is reference-only in SidewalkSnitch today. File directly at 311.nyc.gov or call 311.

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