Sanitation — Bulk Item Without Appointment or Label

Bulk household items (mattresses, large furniture, electronics subject to e-waste rules, appliances requiring CFC removal certification) may not be placed at the curb without a scheduled DSNY bulk pickup appointment, proper tagging where required, and compliance with mattress/e-waste wrapping rules.

• mattress at curb without the required plastic mattress bag
• refrigerator or AC unit on sidewalk without CFC-removal certification tag
• large furniture piled at curb on a non-scheduled collection day
• television or electronics placed with regular trash instead of e-waste pickup

1. Photograph trash, bags, or spill at the curb with building address visible.
2. Note time of day — set-out time violations require proof of early placement.
3. File at 311 under Dirty Conditions or Sanitation.
4. For commercial waste, note business name on signage if visible.

Official channel: portal.311.nyc.gov or dial 311. Agency: NYC DSNY.

DSNY fines range from $50–$500+ for set-out time, containerization, and dirty-area violations. Repeat commercial offenders may face escalated penalties.

DSNY Sanitation Enforcement inspects and may issue Notices of Violation. Residential issues may be referred to property management; commercial routes get BIC oversight.

• Dirty sidewalks
• Rats and rodents