Housing — No Heat During Heat Season (Oct 1–May 31)

Housing (HPD) · NYC HPD · NYC Admin Code §27-2029; HPD Heat Season Rules

Housing — No Heat During Heat Season (Oct 1–May 31) is enforced by NYC HPD under NYC Admin Code §27-2029; HPD Heat Season Rules. Severity default: High.

The rule

During heat season, landlords must provide heat when outdoor temperature falls below 55°F: at least 68°F between 6 AM and 10 PM, and 62°F overnight. Tenants may report to HPD via 311; inspectors can issue violations and emergency repairs.

What to photograph

visible breath or frost on windows in occupied building during cold snap
tenant thermometer reading below required temperature with date stamp
multiple apartments in same building reporting no heat — lobby photo for address ID

How to file a complaint

Tenants: call 311 or use the HPD online portal with your address and apartment.
Photograph conditions with date context; common-area issues do not require apartment access.
For heat/hot water, log dates and temperatures if possible.
HPD will schedule inspection — you do not need landlord permission for HPD entry.

Official channel: portal.311.nyc.gov or dial 311. Agency: NYC HPD.

Penalties & fines

HPD civil penalties are assessed per violation class (A–C). Class C hazards (heat, vermin) can trigger Housing Court and emergency repair billing to landlord.

What happens after you file

HPD inspectors issue violations to owners. Tenants can check violation status via HPD Online. Emergency conditions may get same-day response in heat season.

This rule is in our public reference corpus for SEO and training. In-app classification is not enabled yet — file via 311 using the steps above.

FAQ

Can I file anonymously?

311 requires contact information for follow-up. Your identity is not shared with the violator. SidewalkSnitch requires phone verification for filings but does not auto-submit to 311.

Does SidewalkSnitch submit this to 311 automatically?

This rule category is reference-only in SidewalkSnitch today. File directly at 311.nyc.gov or call 311.

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