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SidewalkSnitch / Rulebook / Housing (HPD) / HPD-MOLD-001

Housing — Visible Mold in Apartment or Common Area

Regulation

Housing (HPD) · NYC HPD / DOHMH · NYC Admin Code §27-2005; HPD Mold Guidance

Housing — Visible Mold in Apartment or Common Area is enforced by NYC HPD / DOHMH under NYC Admin Code §27-2005; HPD Mold Guidance. Severity default: High.

The regulation

Landlords must remediate mold conditions caused by building leaks or maintenance failures. Tenants should photograph mold with scale reference and report to HPD; inspectors may order abatement.

What to photograph

  • visible mold growth on wall or ceiling with wide shot for location context
  • mold around window frame with water staining
  • mold in bathroom or kitchen showing extent of growth

How to file a complaint

  1. Tenants: call 311 or use the HPD online portal with your address and apartment.
  2. Photograph conditions with date context; common-area issues do not require apartment access.
  3. For heat/hot water, log dates and temperatures if possible.
  4. HPD will schedule inspection — you do not need landlord permission for HPD entry.

Official channel: portal.311.nyc.gov or dial 311. Agency: NYC HPD / DOHMH.

Penalties & fines

HPD civil penalties are assessed per violation class (A–C). Class C hazards (heat, vermin) can trigger Housing Court and emergency repair billing to landlord.

What happens after you file

HPD inspectors issue violations to owners. Tenants can check violation status via HPD Online. Emergency conditions may get same-day response in heat season.

This rule is in our public reference corpus for SEO and training. In-app classification is not enabled yet — file via 311 using the steps above.

FAQ

Can I file anonymously?

311 requires contact information for follow-up. Your identity is not shared with the violator. SidewalkSnitch requires phone verification for filings.

Does SidewalkSnitch submit this to 311 automatically?

We prepare the text. You file it on 311. Nothing goes to 311 unless you send it.

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